About Us
Who are we?
Truecare Disability Services is committed to providing quality services and to continually improve the services for participants. We continually seek the feedback and involvement of our staff, participants, their families and other key people in the community whenever appropriate.
At Truecare Disability services, we seek to ensure the human rights of all people. Those who use our services are upheld in accordance with the United Nations Convention on the Rights of People with Disabilities (UNCRPD), the Six National Standards as well as the seven elements of the NDIS Code of Conduct.
Our diverse background and years of working in this sector has equipped us an excellent understanding and knowledge of the barriers faced by people with disabilities, and in particular people from Culturally and Linguistically Diverse (CALD) backgrounds with disabilities. Truecare understands that people with the CLAD background face enormous barriers/challenges including but not limited to culture, language barriers, stigma, lack of understanding of their rights, as well as available services and how to access NDIS funding services and other mainstream services /supports.
Our Vision
Our ambition is to empower Perth metro residents in creating meaningful and fulfilling lives. We understand the power of individual life experience, so we strive to provide highly specialised support services that can be tailored however they wish – allowing them their choice and control over how they maintain a good quality of life. Whether it’s at home or out in the community, our goal will always stay the same: offering more opportunities than ever before
Truecare's objectives:
- Person-centred approach that meets the needs and aspirations of participants. Customers are at the centre of the decision-making process, and we treat participants with high levels of respect.
- Ensuring that participant’s needs and values are respected in relation to matters concerning their religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status, parenthood and disabilities or impairments.
- Ensuring that the care and support we provide have the flexibility to respond to changing needs or requirements of our particpants.
- We will liaise with NDIS LAC and participant’s plan manager.